Switch from Productboard to Zentrik

Rank feedback, run your portal and test ideas with customers, for one price per workspace.

Start free trialHow to switch

Checked against public pages on

Zentrik vs Productboard at a glance

Open a row for the detail and its source.

Testing with customersZentrik ahead
Interviews and tests you send
Partly: Portal forms and voting questions

Test ideas with customers before building

Zentrik: Yes. Interviews, question studies and prototype tests, starting with the customers who asked. You invite them yourself. docs 1 · 2

Productboard, per its site: Partly. Its site mentions validating ideas, with feedback forms and voting questions in the portal. Interviews and prototype tests aren't mentioned. source

Calls, tickets and CRM
Built in; live on Scale
Built in; Salesforce on Enterprise

Bring in calls, tickets and CRM notes

Zentrik: Yes, from Gong, Zoom, Teams meetings, Zendesk, Salesforce, HubSpot and more. Live sync is included on Scale and Enterprise, and costs $500 a month on Team. docs 1 · 2

Productboard, per its site: Yes. Zendesk, Gong, Slack, G2, email and a Chrome extension feed it. Salesforce needs the Enterprise plan. source 1 · 2

Ranking the backlog
Automatic, from evidence
Formulas and Spark

Rank the backlog we already have

Zentrik: Yes. It ranks your existing ideas by evidence, goals and revenue, and you approve the order. docs 1 · 2 · 3

Productboard, per its site: Yes. You can set custom scoring formulas, and Spark brings up opportunities ranked by evidence every week. source 1 · 2

Handoff to engineeringProductboard ahead
Jira stories with evidence
Jira, Linear, coding agents

Show engineers and agents why each ticket exists

Zentrik: Yes. Stories go to Jira with links to their evidence, and coding agents read the same context over MCP. docs 1 · 2

Productboard, per its site: Yes. It pushes work to Jira, Azure DevOps, Linear, Shortcut, GitHub or Trello, and specs go to Claude Code, Codex or Cursor over MCP. source 1 · 2

Did the release work?Productboard ahead
Partly: Shipped status and usage
Usage versus spec goals

Check whether the release worked

Zentrik: Partly. A production-branch merge marks work shipped, and PostHog tracks a usage number daily or weekly. Whether it worked is your call. docs 1 · 2

Productboard, per its site: Yes. After launch, Spark compares usage data and feedback with the goals in the spec. source

Both have:Answers that link to their sourcesAI chat across your product data+2 more

Moving over from Productboard

  1. 1Export notes and features to CSV
  2. 2Import in batches; links don't carry
  3. 3Connect sources and rank
How the move works

Export your notes and features to CSV and import them in batches; one rows import creates up to 500 signals. The links between notes and features aren't part of the file import, and there's no direct Productboard importer yet. docs

Before you switch

  • No release planning

    Zentrik records task dependencies and plans in Now, Next and Later or on a timeline, but it has no release planning. source 1 · 2

  • Portal: no moderation or translations

    Zentrik's portal has no moderation queue, translations or embedding yet. source 1 · 2

  • No launch-versus-goal check

    Zentrik doesn't compare post-launch usage with a spec's goals. It marks work shipped from GitHub, re-checks a usage number in PostHog, and leaves the verdict to your team. source 1 · 2 · 3

Productboard and Zentrik pricing

One price per workspace, not per maker

Zentrik Scale

$19,200

a year at launch price, live sync included

Productboard Business

Not published

per maker, at least five; quote after a demo

Productboard charges per maker, with at least five, and doesn't publish its Business price. Zentrik charges one price for the workspace, however many people use it. Scale includes live sync; SAML is extra.

Price details

Zentrik Scale: One workspace, no seat fees, at the launch price (list $28,800), on an annual commitment billed monthly. Includes 5,000 signals a month and live sync for every connection. SAML starts at $500 a month plus setup. Team is $9,000 a year at the launch price, for up to 500 signals a month, and live sync on Team is $500 a month more. pricing

Productboard Business: Priced per maker, with at least five; contributors don't count toward that (25 on Business). Each maker gets 500 AI credits a month, and more cost $5 per 50 monthly or $60 per 600 a year. Productboard quotes after a demo. source

A fair test

  1. 1Agree what “worked” means
  2. 2Pick ten past decisions with known results
  3. 3Load only the evidence from before each one
  4. 4See which tool ranked the winners higher
The full test plan

Agree first on what "worked" means, then pick ten past decisions whose results you know. In fresh workspaces, load only the feedback dated before each decision, so neither sees the outcome, and ask Productboard whether Spark's public web research can be switched off. Compare which ranks the winners higher and shows why. Then take one idea you are unsure about through each tool's way of checking it with customers. Plan on two PMs part-time for three to four weeks, including security review. how the import works

Want this for your stack? Tell us where your requests start and we’ll send a version with your needs rows, plus the ten-decision backtest worksheet.

Tell us where requests start

The Productboard column summarizes productboard.com/pricing, Spark product page and integrations, as published on October 14, 2026; a feature we couldn’t find there may still exist. Zentrik cells link to its docs. Prices are published prices before any discount. Zentrik is not affiliated with Productboard.