Zentrik + Fireflies

Choose the Fireflies account carefully. Zentrik can access only the meetings available to that account.

Before connecting:

1. Confirm the account can see the meetings your product team needs.
2. Confirm your team may bring those conversations into Zentrik.
3. Decide whether each saved import should use all accessible meetings or selected channels.

If the connected account cannot see a transcript in Fireflies, Zentrik cannot import it. Meeting privacy and channel visibility are separate in Fireflies: adding a meeting to a public channel does not make the transcript available to every teammate or API key.

Use a meeting privacy setting that includes teammates, such as Only Participants & Teammates or Only Teammates, when the connected API-key owner belongs to the same Fireflies workspace. Avoid Only Participants unless that account participated in the meeting.

Create the integration in Settings → Integrations → Fireflies and paste a Fireflies API key that has access to the transcripts your product team should import.

Open Discovery, click New, choose Bring in data, and select Fireflies. Search the meetings available within the workspace import scope, preview the relevant transcripts, and choose what to import.

• All accessible meetings: the saved import checks every completed meeting visible to the connected account within its rolling lookback.
• Selected channels: the saved import checks only the chosen channels and can route each channel to a product.
• The connection owns credentials. Each saved import owns its scope, product routing, schedule, and run history.
• One-time review remains available for selecting individual meetings without changing a saved import.
• A meeting must also be visible to the connected Fireflies account. A public channel does not override the meeting's own privacy setting.
• Saved imports can set a Recent lookback between 1 and 30 days; new definitions default to 30 days. Each run rechecks meetings whose meeting date falls within that rolling window, which can catch an older meeting after it is moved into a selected channel.
• The lookback uses the meeting date because Fireflies does not provide the date when a meeting was added to a channel. A meeting older than the configured lookback is not discovered automatically; use a one-time import with a wider date range.
• Wider windows require more Fireflies API work. If a run reports that its safe transcript limit was exceeded, reduce the lookback or narrow the selected channels.
• Zentrik links a meeting to an existing Account when an external participant email has exactly one matching Contact. Ambiguous matches remain unlinked instead of guessing. Generated insights inherit the Signal's Account links.